// FAQ1

Frequently Asked Questions

Yes, sure, your own designs depends on your drawing, sample, pictures or you can describe to us, our artist team can create directly. Also we can custom made our designs with your prefer size, color or material. If you would like our stock catalogue or price list, please feel free to contact us.

Yes, our price is directly the factory price, also can keep the art quality, about the details exact price, hope can get your email and then our sales team will make a details quotation scheme for your reference.. also we will forward you lots of our project for your reference.

Generally, normal size sculptures will take 30 days-45 days to finish, if you need urgent, tell our sales team in advance, and we will find a way to finish depending on your situation.

Except that, we have some stock sculptures ready to ship, you could contact us for the new stock sculpture list.

A-Large sculptures we will use iron box
B-Life size or small items, we will use strong wooden cases
C-Special air full covered package also we have. Inside all will be waterproof soft foam.

A: By sea-suitable for large sculptures and life size items.
B: By air-small items or some items which you need very urgently.
C: By express delivery DHL, TNT, UPS, FedEx -this is a door-to-door way, it is kind of you to contact us and get a suitable delivery way.

// FAQ2

Frequently Asked Questions

1.How can I follow my order?

Yes, once confirm the order, we have a special service team follow this order for you, in the process also will forward lots of pictures and videos step by step for your reference, after finishing the sculptures, We will make the trial installation of sculptures if needed in our factory. if you would like, welcome to our factory to check the sculptures.

2.My sculpture & project have guaranteed?

A-each sculpture all lifetime guaranteed, we have professional maintenance way for each item, contact us any time.
B-We will buy full insurance for sculptures. if your sculpture has broken when transportation, we will make a new one for you directly, and at the same time will help you to apply the Insurance claims.

3.Which kind payment way can use?

We can accept PayPal, credit cards, T/T, Western Union, E-checking, Money Gram…

4.Are you a factory?

Yes, we are a sculpture factory with more than 12000 square meters for bronze sculpture, metal sculpture, fiberglass sculpture, and stone carvings.